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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Read articles on sales from Bitrix24

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Find the Perfect Tool
Master the Art of the Business Proposal: Tips, Tricks, and Templates
Sales & revenue growth
Master the Art of the Business Proposal: Tips, Tricks, and Templates
Need a business proposal that resonates with clients or investors? Learn how to communicate your vision and demonstrate your value proposition clearly.
11 min
10 Proven Strategies to Successfully Negotiate with Suppliers
Sales & revenue growth
10 Proven Strategies to Successfully Negotiate with Suppliers
From building strong relationships with suppliers to balancing costs and quality, this article will show you how to implement 10 proven strategies that make working with third parties a competitive advantage rather than a burden.
11 min
10 Best Shopify Alternatives
Sales & revenue growth
10 Best Shopify Alternatives
Sometimes circumstances may push sellers and companies to explore alternatives to Shopify. We will go over some of the best Shopify alternatives you should consider. And also touch on the requirements most companies have when looking for Shopify competitors or online store builders to use.
12 min
Building a Robust Sales Pipeline with Bitrix24
Sales & revenue growth
Building a Robust Sales Pipeline with Bitrix24
Build a robust sales pipeline with Bitrix24: Explore our essential strategies for lead management, customer engagement, and sales growth.
12 min
8 Reasons why your business is losing customers
Sales & revenue growth
8 Reasons why your business is losing customers
The loss of customers is a quick path to failure, a concern that many business owners are keenly aware of. There are tools that you can use to aid in customer satisfaction and retention. Let’s dive in and find out how you can keep your customers coming back for more.
11 min
AI in Customer Relationship Management: Beyond the Hype
Sales & revenue growth
AI in Customer Relationship Management: Beyond the Hype
CRM is the key to driving business growth, and AI has revolutionized its potential. We see what it can do for you and your business.
10 min
Maximizing Sales Funnel Efficiency: A Step-by-Step Guide
Sales & revenue growth
Maximizing Sales Funnel Efficiency: A Step-by-Step Guide
A properly working sales funnel helps your business earn customers. It also helps generate a new source of business for your company. Here are some tips on how you can make your sales funnel work better for you.
12 min
Sales Quotes Guide: 7 Key Objectives of Effective Sales Quotes
Sales & revenue growth
Sales Quotes Guide: 7 Key Objectives of Effective Sales Quotes
The humble discipline of sales quotes is a tedious necessity for some, but a valuable deal-closing technique for those who know how to leverage them.
11 min
13 Tips to Increase Orders on Shopify
Sales & revenue growth
13 Tips to Increase Orders on Shopify
Shopify is apowerful platform utilised by millions of businesses worldwide. But it's not a magic wand that you can wave to instantly and effortlessly grow your business. You have to put the work in. If you're ready to increase sales on Shopify, just follow these tips.
9 min
11 Essential Negotiation Skills to Confidently Close Deals
Sales & revenue growth
11 Essential Negotiation Skills to Confidently Close Deals
Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.
12 min
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