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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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12 Ways to Elevate Customer Satisfaction Through Superior Service
Customer Success
12 Ways to Elevate Customer Satisfaction Through Superior Service
Customer satisfaction drives the success of any business. This article outlines 12 effective strategies for improving customer experience, focusing on actionable steps you can implement immediately. By adopting these approaches, you’ll foster loyalty and create a positive reputation that attracts new customers.
12 min
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
Boost Sales with CRM
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
In this article, we’re going to give you seven tips that will show you how to improve CRM forms and customer data collection for meaningful sales funnel optimization.
10 min
7 Simple Steps to Organize Meetings with External Contacts Using Your Business Calendar
Time Efficiency Hacks
7 Simple Steps to Organize Meetings with External Contacts Using Your Business Calendar
Setting up meetings can often be overly complicated and time-consuming for managers and company leaders. Here, you'll find tips, strategies, and techniques to achieve streamlined scheduling with external partners. We’ll also recommend tools to enhance collaborative scheduling beyond your business calendar.
11 min
Leveraging HRMS Features to Foster Employee Development
Team & HR Growth
Leveraging HRMS Features to Foster Employee Development
HRMS tools can boost employee development, drive engagement, and align growth with business successю This article explores the key features an HRMS system needs, how Bitrix24 provides them, as well as the best practices for implementation.
10 min
Effective Communication with Candidates via Bitrix24
Team & HR Growth
Effective Communication with Candidates via Bitrix24
In this article we will learn how Bitrix24 simplifies candidate communication and streamlines the hiring process with integrated messaging and scheduling tools. Use Bitrix24 smart automation to save time, and connect with candidates.
11 min
What Is a Customer Relationship Management Process?
Boost Sales with CRM
What Is a Customer Relationship Management Process?
Learn how CRM systems can help you make informed business decisions based on customer behavior and needs, and why establishing a CRM process is crucial for boosting your sales success.
13 min
Building a Complete Digital Hiring Funnel in Bitrix24
Team & HR Growth
Building a Complete Digital Hiring Funnel in Bitrix24
Let's break down how you can build a complete recruitment funnel setup with Bitrix24. We’ll cover everything from attracting top talent to analyzing and optimizing your process. No fluff, just practical steps you can use today to transform your hiring.
12 min
AI in HR: Transforming Talent Acquisition and Management
Team & HR Growth
AI in HR: Transforming Talent Acquisition and Management
Learn how AI is revolutionizing HR by optimizing hiring, managing talent, and enhancing compliance.
11 min
Top 10 Tools to Enhance Internal Communications in 2024
Find the Perfect Tool
Top 10 Tools to Enhance Internal Communications in 2024
Discover the top 10 tools to enhance communication and boost internal collaboration in 2024.
9 min
Cron Calendar Alternatives, main Calendar App Features
Time Efficiency Hacks
Cron Calendar Alternatives, main Calendar App Features
Learn how to set and achieve medium-term goals with practical tips and proven methods. Discover the key steps to bridge your short-term efforts with long-term success.
11 min
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