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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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How to Set and Achieve Medium-Term Goals
Boost Productivity
How to Set and Achieve Medium-Term Goals
Learn how to set and achieve medium-term goals with practical tips and proven methods. Discover the key steps to bridge your short-term efforts with long-term success.
12 min
25 Profitable Service Business Ideas for Start-Ups in 2024
Customer Success
25 Profitable Service Business Ideas for Start-Ups in 2024
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11 min
10 Essential Internal Communication Tools Every Organization Needs to Succeed
Effective Team Communication
10 Essential Internal Communication Tools Every Organization Needs to Succeed
Internal communication tools have become increasingly important for modern companies, as they recognize that their success is closely tied to the effectiveness of their workforce. This article will cover the top 10 essential internal communication tools every organization needs to succeed.
11 min
9 Effective Methods for Managing Remote Work Challenges in Small Companies
Small Business Growth
9 Effective Methods for Managing Remote Work Challenges in Small Companies
Managing remote work challenges is essential to reap the benefits that home offices can bring. In this article, we’re going to show you nine different ways that you can guard against some of the most common issues faced by remote teams.
11 min
How to Set Up a Project Management Office (PMO)
Goal-Oriented Project Management
How to Set Up a Project Management Office (PMO)
Let’s review the fundamentals of a Project Management Office (PMO). A PMO is more than just an office—it’s a specialized team that oversees projects and ensures adherence to standardized processes within the company. Here are the essential steps for setting up an effective PMO.
12 min
10 PandaDoc Alternatives for Small Businesses to Manage Contracts Easily
Small Business Growth
10 PandaDoc Alternatives for Small Businesses to Manage Contracts Easily
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12 min
Types of Knowledge Base Structures and How to Choose the Right One
Team & HR Growth
Types of Knowledge Base Structures and How to Choose the Right One
Explore the different types of knowledge base structures and find out how to choose the perfect one for your needs.
10 min
What is Agile Project Management and How Can It Transform Your Small Business?
Goal-Oriented Project Management
What is Agile Project Management and How Can It Transform Your Small Business?
Learn what Agile Project Management is and how it can transform your small business, making it more flexible and efficient.
12 min
What is Internal Communications and Why is it Crucial for Your Business?
Effective Team Communication
What is Internal Communications and Why is it Crucial for Your Business?
Learn what internal communications are and why they are crucial for your business's efficiency and success.
11 min
Top 10 Automation Tools Every Small Business Should Consider in 2024
Small Business Growth
Top 10 Automation Tools Every Small Business Should Consider in 2024
Revolutionize your small business with the top 10 automation tools of 2024—streamline operations and boost efficiency effortlessly.
13 min
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