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What is Customer Retention and Why is it Essential?
Customer Success
What is Customer Retention and Why is it Essential?

This article will look at the ideas behind customer retention, the tools you can use to achieve it, some classic strategies, and of course, why it is essential.


9 min
12 Great Customer Service Skills your Team Definitely Needs
Boost Productivity
12 Great Customer Service Skills your Team Definitely Needs
Planning to implement your customer service soft skills? Here is our list for customer service soft skills as well as a few more technical capabilities to give you the best chance at improving your team.
9 min
The Definitive Guide for Sales Automation in 2024
Sales & revenue growth
The Definitive Guide for Sales Automation in 2024
With our Definitive Guide for Sales Automation, you should have a much clearer idea of how you can increase productivity and provide a professional service to all your contacts.
15 min
Resource Planning in Project Management: 10 Tips for Project Managers
Goal-Oriented Project Management
Resource Planning in Project Management: 10 Tips for Project Managers
Struggling with resource planning? Here are the top 10 tips for project managers to help with resource planning.
9 min
How to Delegate Tasks and Responsibilities
Inspiring Leadership
How to Delegate Tasks and Responsibilities
Let's take a closer look at tasks and responsibilities delegation and all the finer details attached thereto. Hopefully, after reading this, you, as a manager, will find it easier to delegate tasks and responsibilities to your team.
9 min
6 Valuable Tips to Align Remote Teams with Your Company's Goals
Inspiring Leadership
6 Valuable Tips to Align Remote Teams with Your Company's Goals
Since it has become apparent now, more than ever, that remote work is here to stay and is more than a passing trend, here are 6 valuable tips to align remote teams with company goals.
8 min
The Ultimate Risk Response Strategy Guide
Goal-Oriented Project Management
The Ultimate Risk Response Strategy Guide
With a successful plan in place, companies can confidently move forward without fear of failure. So if you’re wondering “what is risk response?” or “how can I build my strategy?”, you have came to the right place.
9 min
Project Cost Management for Companies in 4 Simple Steps
Goal-Oriented Project Management
Project Cost Management for Companies in 4 Simple Steps
Project cost management is a complex beast that is in constant flux. In this article, we will cover how to simplify project cost management for your company.
9 min
What Is the RACI Model? How Can You Benefit from It?
Goal-Oriented Project Management
What Is the RACI Model? How Can You Benefit from It?
Projects within an organization require the participation of various stakeholders. To enhance the relationships with stakeholders and better manage them, you might want to resort to the RACI model.
9 min
Fast Tracking in Project Management: How to Estimate the Time of a Task
Goal-Oriented Project Management
Fast Tracking in Project Management: How to Estimate the Time of a Task
All businesses fail to meet deadlines from time to time. To save the day, you might consider using one of the techniques that help you to accelerate work. From this article, you'll get to know what fast tracking in project management means.
6 min
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