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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
Mastering Digital Marketing: Essential Strategies for Business Growth
Data-Driven Marketing
Mastering Digital Marketing: Essential Strategies for Business Growth
For the marketing efforts of your team not to go to waste, you must get a hold of a clear understanding of what must be done. So, let's get into the list of effective digital marketing strategies and break down what a digital marketing strategy is.
15 min
How to Write Standard Operating Procedures: Tips and Free Templates
Goal-Oriented Project Management
How to Write Standard Operating Procedures: Tips and Free Templates
In this article, you will find steps to build a great care­er at a company. Using these standard operating procedure templates can he­lp you handle complex tasks and performance reviews of how we­ll you or a team member work.
13 min
How to Write SMART Goals: Examples and Templates
Goal-Oriented Project Management
How to Write SMART Goals: Examples and Templates
You see, setting goals without a particular plan is rather dreaming. It frustrates and keeps you unmotivated. Instead, long-term goals require consistency and realistic resources. That's what the SMART goals system does. Instead of dreaming, this framework helps to organize the goal-specific aspects and processes. Keep reading to see examples and the ready-made template.
9 min
The 10 Tools for Hosting Webinars
Succeed Remotely
The 10 Tools for Hosting Webinars
Tools for hosting webinars have become vital for businesses, solopreneurs, and educators to connect with their audiences like never before. So, here is a list of the top 10 webinar tools on the market today.
10 min
Top 5 Time Management Solutions for Remote Teams
Succeed Remotely
Top 5 Time Management Solutions for Remote Teams
Discover the top 7 time management solutions designed specifically to enhance productivity and streamline collaboration for remote teams.
11 min
Managing Time with Bitrix24 vs. Toggl: Which Helps Teams Be More Productive?
Time Efficiency Hacks
Managing Time with Bitrix24 vs. Toggl: Which Helps Teams Be More Productive?
Explore how Bitrix24 and Toggl stack up in helping teams manage time and boost productivity, with a special focus on features and user experience.
9 min
How to Use Gantt Charts for Effective Project Planning
Goal-Oriented Project Management
How to Use Gantt Charts for Effective Project Planning
Discover how to use Gantt charts for effective project planning, enhancing visibility, and progress tracking for timely project completion.
10 min
Bitrix24 vs. BambooHR: Which Offers Better HR Automation Solutions?
Team & HR Growth
Bitrix24 vs. BambooHR: Which Offers Better HR Automation Solutions?
Compare Bitrix24 and BambooHR to determine which platform offers superior HR automation solutions, usability, and integration capabilities.
11 min
5 Best Performance Management Systems for Modern Businesses
Goal-Oriented Project Management
5 Best Performance Management Systems for Modern Businesses
Discover the top 5 performance management systems tailored for modern businesses, designed to enhance employee engagement and drive organizational success.
11 min
5 Essential Software Solutions for Automating Employee Onboarding
Team & HR Growth
5 Essential Software Solutions for Automating Employee Onboarding
Discover five essential software solutions that automate employee onboarding, enhancing efficiency and improving the new hire experience.
13 min
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