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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Read articles on CRM from Bitrix24

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Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
Boost Sales with CRM
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
In this article, we’re going to give you seven tips that will show you how to improve CRM forms and customer data collection for meaningful sales funnel optimization.
10 min
What Is a Customer Relationship Management Process?
Boost Sales with CRM
What Is a Customer Relationship Management Process?
Learn how CRM systems can help you make informed business decisions based on customer behavior and needs, and why establishing a CRM process is crucial for boosting your sales success.
13 min
Top 10 Automation Tools Every Small Business Should Consider in 2024
Boost Sales with CRM
Top 10 Automation Tools Every Small Business Should Consider in 2024
Revolutionize your small business with the top 10 automation tools of 2024—streamline operations and boost efficiency effortlessly.
13 min
Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
Boost Sales with CRM
Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
Explore the top 6 AI-powered analytics tools that provide deeper insights into CRM data, helping businesses enhance customer relationships and decision-making.
12 min
Top 5 AI Tools Revolutionizing CRM in 2024
Boost Sales with CRM
Top 5 AI Tools Revolutionizing CRM in 2024
Discover the top 5 AI tools revolutionizing CRM in 2024, for enhanced customer engagement, data analysis, and sales efficiency.
9 min
How AI is Changing Customer Data Analysis in CRM Systems
Boost Sales with CRM
How AI is Changing Customer Data Analysis in CRM Systems
Learn how AI is revolutionizing customer data analysis in CRM systems, providing deeper insights and enhancing decision-making processes.
9 min
Bitrix24 vs. Salesforce: Comparing AI Capabilities in CRM
Boost Sales with CRM
Bitrix24 vs. Salesforce: Comparing AI Capabilities in CRM
Discover how Bitrix24 and Salesforce use AI to boost CRM efficiency, comparing their capabilities in customer management and automation.
9 min
CRM Project Management Software Benefits
Boost Sales with CRM
CRM Project Management Software Benefits
There are many things to take into consideration for a business owner. What are the benefits of investing in all-in-one solutions? How to choose the best CRM software with project management features? All these questions will be covered in this article.
10 min
6 Innovative Features Your CRM System Needs
Boost Sales with CRM
6 Innovative Features Your CRM System Needs
Explore the 6 innovative CRM features your system needs to enhance customer relationships, increase efficiency, and drive sales growth.
12 min
Elevate your customer engagement with 2024’s 5 Top CRM Tools
Boost Sales with CRM
Elevate your customer engagement with 2024’s 5 Top CRM Tools
Let's explore the 5 top CRM tools for 2024, with a summary of all their key features and considerations in one place. Discover how these tools can transform your customer interactions, making your business more efficient and your customers happier
11 min
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