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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Read articles on CRM from Bitrix24

All categories
Boost Sales with CRM
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Find the Perfect Tool
6 Mistakes Most People Make When Choosing a CRM Software
Boost Sales with CRM
6 Mistakes Most People Make When Choosing a CRM Software
With the wealth of CRM software currently available in the market today, how do you know you’re choosing the right one? You might say you have the money to buy the best one with all the bells and whistles but, really, how do you know you’re buying the right one for your business and its needs?
5 min
How to Use Your CRM and Project Management Software
Boost Sales with CRM
How to Use Your CRM and Project Management Software
Nowadays, companies face intense competition, which leads them to developing new products and inventing lower-cost manufacturing processes. Oftentimes, implementing a project requires multiple participants. Using a robust toolkit to structure the work processes has become a necessity.
5 min
Five Rules for Successful Remote Sales With Bitrix24 CRM
Boost Sales with CRM
Five Rules for Successful Remote Sales With Bitrix24 CRM
In this article, we are going to talk about the current trends and challenges of the consumer market while also focusing on the transition from physical sales to remote sales using Bitrix24 CRM.
13 min
CRM for Construction: Choose the Right CRM for Your Business
Boost Sales with CRM
CRM for Construction: Choose the Right CRM for Your Business
The construction business integrates new solutions into its workflow to optimize its sales, communications, logistics, document turnover and many other aspects. In this article, we will analyze the importance of a CRM for construction businesses and share valuable recommendations on how best to use this software.
18 min
Base CRM VS Salesforce VS Bitrix24
Boost Sales with CRM
Base CRM VS Salesforce VS Bitrix24
However, the three brands that immediately come to mind when someone says "CRM" are Bitrix24, Base CRM and Salesforce. In this article, we will impartially analyze all of them and try to decide which one will suit your business best.
5 min
9 Basic Criteria for CRM Selection
Boost Sales with CRM
9 Basic Criteria for CRM Selection
How can you make sure your clients are happy with your partnership? How can you make your business stand out among the rest? Let’s have a closer look at what a CRM is, why you need it daily and how to choose it right.


9 min
Top Free Mobile CRM Apps for Android and iOS
Boost Sales with CRM
Top Free Mobile CRM Apps for Android and iOS
Are you tired of being chained to your desktop just to keep up with the team? Are you missing out on sales opportunities because you can’t bring your CRM with you on the plane? Here are our top picks for mobile CRM.
8 min
Best Open Source CRM Software. Definitive Review for 2021
Boost Sales with CRM
Best Open Source CRM Software. Definitive Review for 2021
Are you tired of getting locked in to vendor pricing? Unable to customize your CRM software to fit your enterprising business? Check out our top picks for open source CRM and see why open source is the way to go.
11 min
Free Personal CRM Software Tools for 2024
Boost Sales with CRM
Free Personal CRM Software Tools for 2024
Are you looking to streamline your personal workflow? Do you want to automate your life? Check out our top free personal CRM software tools.
12 min
How to Choose Free and Low-Cost CRM for Non-Profits
Boost Sales with CRM
How to Choose Free and Low-Cost CRM for Non-Profits
Are you tired of losing donors over trivial mistakes? Having difficulty keeping it all straight? Check out these top CRM for non-profits
8 min
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