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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
7 Tips to Spend 50% Less Time on Meetings and Make Them 100% More Productive
7 Tips to Spend 50% Less Time on Meetings and Make Them 100% More Productive
Time management is one of the most important business processes. Here’s what you can do to spend half the time you usually do on your meetings and ensure that they are much more productive.

5 min
Bitrix24 Website Widget: Chat, Web Form And Callback
Contact center
Bitrix24 Website Widget: Chat, Web Form And Callback
Bitrix24 widget unifies all possible digital communication channels with your clients in your Bitrix24 account. Here are the advantages the widget provides.
2 min
Integrating Microsoft Bot Framework with Bitrix24 Open Channels
Applications
Integrating Microsoft Bot Framework with Bitrix24 Open Channels
Now you can easily integrate Bitrix24 with Skype, Twilio, Kik, Slack, GroupMe, Email Office 365 and other platforms and bots that Microsoft supports.
1 min
Bitrix24 Live Chat For Websites Is Out!
Contact center
Bitrix24 Live Chat For Websites Is Out!
Website live chat has been added to Bitrix24 Open Channels.

3 min
Customer Story: Thailand Pool Tables
Productivity
Customer Story: Thailand Pool Tables
Thailand Pool Tables offers home entertainment solution around Thailand & Asia. The team collaborates via Bitrix24. Here is their success story.

2 min
Three Strategies To Increase Sales Revenue Growth
Three Strategies To Increase Sales Revenue Growth
The primary goal of any business is increasing the revenue. This article will cover three techniques to increase the average spend per customer. 

3 min
Multiple Pipelines and Sales Funnels in Bitrix24 CRM
CRM
Multiple Pipelines and Sales Funnels in Bitrix24 CRM
Unveil the power of multiple sales pipelines in managing and tracking deals across different business areas, and how contrasting them with sales funnels can provide deep insights into your sales process.
3 min
Don’t Try To Outsmart Google. SEO For Dummies
SEO For Dummies
If you want your website to attract as many targeted visitors as possible, you must know how to work with SEO. Our article covers the most useful things you should know about it.

9 min
New E-Mail Integration Options For Bitrix24 CRM
CRM
New E-Mail Integration Options For Bitrix24 CRM
Now every employee can link their mailbox to CRM! This article will tell you how to do it.

2 min
New Bitrix24 Tasks – Task Involvement, Custom Fields, Tasks From Activity Stream Posts and Comments
Tasks and projects
New Bitrix24 Tasks – Task Involvement, Custom Fields, Tasks From Activity Stream Posts and Comments
We’ve prepared some updates in tasks for you! Find a brief yet comprehensive feature digest inside.

2 min
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