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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
Bitrix24 Integration with Miro
Applications
Bitrix24 Integration with Miro
We are glad to inform you that now Bitrix24 integrates with Miro. Miro presents an entire toolkit for sharing ideas, brainstorming, planning that lets teams build story and customer journey maps, mind maps. Miro is great for wireframing, roadmap or sprint planning, retros and more.
1 min
CRM Profile View Customization
CRM
CRM Profile View Customization
You can fully customize CRM profile views and assign these views to all users, separate departments or employees individually. Learn more in this article.
2 min
Cost Analysis Reports for Google Ads
Bitrix24 tips and updates
Cost Analysis Reports for Google Ads
The Advertising ROI reports in Sales Intelligence are updated and provide many more details. Now the Google Ads source reports not only show the general channel performance data, but also give further details for ad campaigns, groups, text ads and keywords performance.
1 min
Bitrix24 Integration with Braintree
Applications
Bitrix24 Integration with Braintree
We are constantly adding integrations with payment systems to Bitrix24 to make the whole payment system as easy and simple both for you and your clients. Now your customers can pay for Bitrix24 invoices via the Braintree payment system.
1 min
Cookies Processing
Websites
Cookies Processing
When it comes to creating your own website, you definitely need to be fully aware of how to collect and process cookies on your website. See this article for details.
2 min
Log in to Bitrix24 Desktop and Mobile Applications
Applications
Log in to Bitrix24 Desktop and Mobile Applications
Bitrix24 offers a desktop and a mobile application, that you may download and use free. Find more on how to log in and start using these apps in this article.
1 min
How to Contact Bitrix24 Support
Bitrix24 tips and updates
How to Contact Bitrix24 Support
Bitrix24 support is always here for you to answer questions about Bitrix24 tools and features. Check out the recent updates on the way to contact Bitrix24 support in this article.

2 min
Invoice and Quote Templates
CRM
Invoice and Quote Templates
If you need to create and send out large numbers of quotes and invoices each day, a useful quote and invoice templates option in Bitrix24 CRM will help you with that.
1 min
Using Emojis At Work
Human resources
Using Emojis At Work: Facts and Stats and Etiquettes
Researchers still can’t agree on whether emojis are great for communication or totally unprofessional. Let’s take a closer look at this issue.
10 min
Bitrix24 Integration with Skrill
Applications
Bitrix24 Integration with Skrill
We are glad to inform you that Bitrix24 now integrates with Skrill. This means you may now accept payments from customers via the Skrill payment system.
1 min
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